We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

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1. What Personal Information We Collect

We collect the following personal information from users who register or interact with our platform:

• Personal Identification Information: This includes your name, email address, phone number, and billing information when purchasing courses.

• Account Information: Details such as your username, password, and any profile information you choose to provide.

• Usage Information: We may collect information about how you use our platform, including the courses you access, your progress, and time spent on the platform.

• Technical Information: We may collect information about the device you use to access the platform, including IP addresses, browser type, and operating system.

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2. How We Collect the Information

We collect personal information in the following ways:

• Directly from You: When you create an account, purchase courses, or contact us for support, you provide personal information directly to us.

• Automatically: Certain data, such as usage and technical information, is automatically collected when you use our platform through cookies, web beacons, and other tracking technologies.

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3. How We Use the Collected Information

We use the information we collect to:

• Provide and Improve Services: We use your personal and usage data to offer and enhance the functionality of our e-learning platform.

• Process Transactions: Your billing and contact information is used to process payments for courses and communicate with you about your purchases.

• Personalize Your Experience: Usage data helps us recommend courses based on your preferences and learning history.

• Support and Communication: Your contact details are used to provide customer support, send important notifications, and respond to any inquiries you may have.

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4. How We Keep Your Information Safe

We take the security of your personal information seriously and implement the following measures to protect it:

• Encryption: Sensitive data such as passwords and payment details are encrypted during transmission using secure socket layer (SSL) technology.

• Access Controls: Only authorized personnel have access to your personal data, and we regularly monitor our systems for potential security vulnerabilities.

• Data Storage: Your personal information is stored securely, and we employ industry-standard practices to protect it from unauthorized access, alteration, or disclosure.

Despite our efforts, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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5. Information Sharing with Third Parties

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us operate our platform, such as:

• Payment Processors: We share billing information with payment gateways to process transactions.

• Analytics Services: Usage data may be shared with analytics providers to help us understand how users engage with our platform and improve our services.

• Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders.

All third parties we work with are contractually obligated to protect your data and only use it for the purposes we specify.

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By using AIM E-Learn, you acknowledge that you have read and agree to this Privacy Policy. We may update this policy from time to time, and any changes will be effective when posted on this page.