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Cancellation and Refund Policy

Effective Date: Sep 29, 2024

We strive to ensure that our users are satisfied with the courses they purchase. However, we understand that situations may arise where you need to cancel your purchase and request a refund. This policy outlines the conditions and procedures for cancellations and refunds.

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1. Refund Eligibility

We offer a refund for course purchases under the following condition:

  • 48-Hour Refund Window: You are eligible for a refund if you request it within 48 hours of purchasing a course. After 48 hours, no refunds will be issued.

Please note that once a course has been accessed or a significant portion of the course has been completed, refunds may not be granted even if requested within the 48-hour window.

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2. How to Initiate a Refund

To initiate a refund request, please contact us through one of the following methods:

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In your email, please include the following details:

  • Your full name

  • Order number

  • The course name

  • Date of purchase

  • Reason for requesting the refund (optional)

Once we receive your request, we will review it and notify you of the status.

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3. Refund Processing Time

Once your refund is approved, the processing time is as follows:

  • Processing Time: Refunds will be processed within 7 business days from the approval of your request.

  • Payment Method: Refunds will be issued to the original payment method used during the purchase. Depending on your payment provider, it may take additional time for the funds to appear in your account.

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4. Exchange Policy

Since our platform provides digital courses, we do not offer exchanges for purchases. Please ensure you select the correct course before completing your purchase.

By purchasing a course on [Platform Name], you acknowledge that you have read and agree to this Cancellation and Refund Policy. If you have any further questions, please feel free to contact us.

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